Sales of digital products are final

The CCSP Kit, the CCSP Slide Deck, the AAISM Exam-Prep Kit, the AAISM Slide Deck and the Single Point of Failure complete kit are digital content. All sales are final. There is no withdrawal form for a change of mind. The licence for the Single Point of Failure complete kit is the Single Point of Failure complete kit licence.

Digital downloads are supplied immediately after payment, with your consent and acknowledgement: I agree that my download starts immediately after payment and I acknowledge that I therefore lose my 14-day right of withdrawal. The same statement is shown next to an external shop button.

If you are a consumer in the European Union or the United Kingdom, that consent and acknowledgement is why the 14-day right of withdrawal does not apply (Directive 2011/83/EU Art. 16(m), and the equivalent rule in the United Kingdom).

If a file is defective or was not delivered, contact support within a reasonable time and include your order number. We will fix the problem, replace the files, or refund the price you paid. Write to support@sectutor.com.

Read the terms of service and the refunds page.